
The manager perspective
the overall goal for the
manager is to meet or exceed the agreed upon results working through others. To
accomplish this a manager must:
1) Select the task
2) Identify measurements
3) Get employee buy in
4) Bound the range of results
5)Monitor and correct problems
6) Help removing obstacles
7) Prove guidance
8) Pay for performance
9) Identify new challenges
10) Start the employee
on a winning path
11) Recognize and reward
performance
The employee perspective
Every employee has the right to ask questions regarding the basic employment contract between themselves and their employer. Employees at all levels need answers to these in order to manage their career
1) What do you want me
to do?
2) What are the expected results?
3) Do I have say?
4) What happens if I do it right?
5) What happens if I do it wrong?
6) How do I get help?
7) How do I get feedback?
8) What am I paid?
9) How do I get ahead?
10) How do I start?
Managing the Task not the Person
Management is about achieving results through the efforts of others. Management is not about controlling others. Management success is defined in terms of results achieved. Management is responsible to the entire organization.
TOOLS
1. Task selection
2. Skill selection
3. Team selection
4. Resources
5. Prioritization
6. Commitments
7. Coordination
8. Communications
9. Monitoring
10. Adjustment
11. Help
12. Trust
13. Listening
14. Winning
15. Recognition
16. Reward
17. Coaching
18. Learning
19. Leading
20. Fun